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Some coincidence.Ĭontrary to what HP states regarding supplying firmware “fixes” for affected printers, this is patently not true. HP: We will block non-HP cartridges in the future again……Īlso, be aware that HP bought Samsung’s printer division the very same month (September, 2016). You have nothing to lose contacting the firm (class action) and may possibly get some kind of satisfaction, even if nothing more than HP being permanently barred/penalized from doing the same in the future, and which HP has already stated, is their intended plan-įor those who were made “whole” by the latest firmware fix to correct the disablement: In my case, HP claims my model is no longer supported (except for downloading malware masquerading as an update).

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I would strongly encourage you to contact the law firm, below, even if your HP printer model is not listed, (like mine, a 3050 All-In-One) and even if the latest firmware upgrade has “fixed” the problem. To forum members who have been affected by HP’s deliberate sabotage. Eg, M$ may one day, change their policy to implement blocking n use security as an excuse, like the misused Patriot Act.

PS – Remember, per M$ policy, all new OEM Windows cptrs come with UEFI, Secure Boot n TPM 2.0 in the firmware of the motherboard, which can be manipulated for blocking purposes. Seems, some US tech companies r getting more greedy like fat pigs and more cunning like venomous snakes. Nowadays, consumers need to be careful about buying new OEM tech-gadgets bc they may be “locked” or “blocked”, like how US mobile carriers used to lock their 2-year “subsidized”-plan(= pay by installments) smartphones to their network, which was disallowed in the EU n elsewhere.

…….As per M$ policy, Intel n AMD do not support Win 7/8.1 for their latest Kabylake n Zen chips – this is likely implemented thru the chips’ firmware. Seems, OEMs n M$(.?) are resorting to manipulation of firmware of devices n BIOS of motherboards to block stuffs, in order to increase their market-share or revenue, eg since May 2016, Lenovo hv removed the AHCI/SATA option in the BIOS setting from their latest Win 10 Ultrabooks like the Yoga 900, 900S and Ideapad 710S, thus blocking Linux and Win 7/8.1 from being installed. Don’t let up we should not get ripped off buying costly Croatoan ……. I tell this story in case anyone else has gotten screwed by HP whether it be a printer or pc. Ever seen a Southern woman get mad when I finally took a breath he said that hp would give me a 250.00 credit towards a pc. If I wasn’t willing to pay for recovery media again then why would I pay for a new pc. An hour into this mad the agent kept trying to say why don’t you buy a new pc and off I went again. That man tried to tell me I had not bought the recovery media not first time. They kept trying to force me to use smart friend by the time I called corporate to see if they would help me get recovery media I could have climbed thru the phone.

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It was my back up & I messed with it for months then one of the really big updates came and it would not reset reboot it no longer recognized c drive The only recovery media they offered me was win 10 Fast Forward to next big update the drive I had received had a split on the edge and would not work.

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HP failed to inform new buyers of notebooks that HP knew before my notebook purchase that once you did the windows 10 upgrade you could not stop the updates that followed. My hp stream notebook pc 13 I bought the same year as windows 10 upgrade came out. Repeat the process for other HP printers that you use. Once installed, non-HP printer ink cartridges should be recognized again so that they can be used once again.

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Download only is just fine, as the firmware is provided as an executable file that you can run to install it on the affected HP printer.

You are asked whether you want to use the HP Download and Install Assistant, or download only.

Click on the download link next to it.

You should see a new firmware release on October 12, 2016.

Scroll down to the firmware section on the page and expand it.

The site returns a list of matching products, or the actual product depending on whether the search term resulted in multiple hits or just one.

The easiest option is to enter the HP printer model number, e.g.

You are redirected to a locale automatically depending on the device's IP address.

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Visit the HP Customer Support site for software and driver downloads.

If one of your HP printers was affected by the old firmware update, and the resulting blocking of non-HP ink cartridges, you may do the following to restore that functionality again: Firmware updates were however available for all HP printers that I tested. I cannot confirm that they are available for all affected printers as there is no list of all printers affected by the issue initially. The time has come, as firmware updates are now available for HP printers.